shipping information

Shipping and Handling charges are based on the subtotal of your order and the shipping method selected. Special promotions and offers may reduce or eliminate shipping charges, however handling charges may still apply.

We do not charge your credit card until your order has shipped. Additional shipping surcharges may apply to some large and heavy items.

Process time of your order

All items are dispatched within 1-2 business day of placing your order, subject to payment verification. Upon shipment, you will receive a shipment confirmation e-mail with the carrier and order tracking information.

Note: All orders are processed and delivered Monday through Friday, excluding holidays. We cannot be responsible for unanticipated delays, such as holidays or incorrect addresses. And we recommend that someone be available to accept the package. If you are not able to sign for delivery at home we suggest having parcels sent to your workplace.

Return Policy

If for any reason you are not satisfied, you may return unworn, unwashed or defective merchandise within 30 days for a full refund. See below for additional information regarding our return policy.

  • Returns must be postmarked within 30 days from the date your order shipped for full-price merchandise, or 14 days for sale merchandise. If you make your return after the specified time period, you will be credited the item’s current selling price.
  • Any returns received after 90 days will be returned to sender.
  • All apparel must be returned unworn, unaltered and with all original tags attached.
  • Some exceptions apply to our standard return policy: shoes must be returned unmarked and in the original shoe box.
  • All shipping and handling charges are non-refundable. We are unable to accept COD.
  • Returns will be processed back to your original form of payment. Please allow us approximately 14 business days to process returns; we will send you a confirmation email when your return is complete. Please note that depending on your credit card company, it may take 1 billing cycle after your credit is applied for it to post to your account.
Damaged Merchandise

If you receive merchandise that is damaged or incorrect (wrong style, size, or color), please contact Customer Service within 14 days of receipt. A full refund will be issued, along with complimentary return shipping, once the damaged merchandise is returned. Please note that we are unable to refund return shipping to the original payment method for a damaged online order.